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Contact Net Button Online
Questions about a guide, a correction to make, or a privacy request? Here is where to send it and what to expect.
Company
Net Button Online LLCRegistered in the United States
Postal address
601 Lexington Ave, Suite 2000New York, NY 10022, USA
Telephone
What we can help with
We are glad to hear from readers about the guides we publish: questions on something that was not clear, corrections where we have got a detail wrong, and general editorial correspondence. We also handle privacy and data requests at the same address.
What we cannot help with
We are not a nursery, a garden centre or a landscaping service, and we cannot diagnose an individual plant remotely or recommend a treatment for it. For a problem specific to your garden, a local independent nursery or a regional extension or horticultural service will know your soil and climate far better than we can from New York.
Response times
Messages are read by a small team and we aim to reply within a few business days. Busier periods can stretch that, and we appreciate your patience when they do.
Privacy requests
To exercise a right under applicable privacy law — access, correction, deletion or an opt-out — email info@netbuttononline.com with enough detail for us to identify the request. Our Privacy Policy explains what we collect and why. Please do not send sensitive personal or financial information by email.